Energy Protection
Take charge of your energy independence
Your Summit + Shore Energy Protection Plan
What does it include?
The Summit & Shore Energy Protection Plan is your all-in-one membership for peak performance, long-term protection, and expert support.
For $33 per month, you get over $750 of value each year:
- Real-time system monitoring and alerts
- Priority access to our local support team
- Annual on-site servicing (saving up to $250)
- Compliance checks and certifications (worth $200)
- Discounted panel cleaning and maintenance
- Automatic firmware updates
- Complete warranty management
Most customers don’t realise their system is down until their next bill arrives. By then, they’ve lost days or weeks of savings.
We spot issues before they cost you money. Our 24/7 monitoring, system optimisation, and admin handling mean lower bills, greater energy independence, and zero hassle.
We think it’s so important that we include it free for the first 12 months with every new system.
On Site Visits and Maintenance
- Plan includes one call out per year (saving $250 call out fee) to home for any electrical services work
- Government mandated system checks (anti-islanding in ACT) included in your plan (normally $200 per check)
- Annual on-site inspection and preventative maintenance check
- Discounted panel cleaning service
System Performance Monitoring & Reporting
- 24/7 remote monitoring of your solar and battery system
- Performance reporting with insights into energy generation, usage, and savings.
- Proactive alerts if system performance drops below expectations
Energy Optimisation Advice
- Recommendations to improve self-consumption and savings
- Optional reprogramming of systems based on new tariffs or lifestyle changes
- Notification of changes to government legislation, such as rebates and impact to customers
Real-Time phone and email support
- Priority access to our support team by phone and email
- Remote diagnostics and troubleshooting
- Fast-tracked on-site service for plan members
Firmware & Software Updates
- Automatic updates for inverter and battery firmware.
- Smart home and energy management software tuning.
Warranty Protection & Admin Handling
- We register and track all your product warranties for you.
- We manage the full warranty claim process on your behalf.
- Advance notifications before warranties expire.
- Include a QR code sticker inside the meter box with my customer dashboard.
Affordable and Accessible Pricing
$33
- $750 worth of value per year
- Real time advice
- Priority Support
Already have a solar system installed?
You could be losing $10+ every day without knowing it.
Get your system back on track with our comprehensive assessment:
The cost of ignoring your system for just 40 days could cover the entire cost of our assessment.
Concerned you’re losing money? Fill out our form or give us a call to discuss your situation.
The premium in energy services
VIP Energy Concierge
Early Tech Access
Rewards and Qantas Points
Exclusive community and education
Priority Support
FAQs
Unsure? We've got answers.
How do I get my monthly reports?
We’ll email you a clear, easy-to-read report each month — and you can request deeper analysis anytime.
What happens if there’s a fault?
We’ll detect most issues remotely, often before you notice. If needed, we’ll dispatch a technician quickly under your plan’s priority service.
What if I sell my home?
You can transfer the plan to the new homeowner or cancel with no penalties.
Do I have to sign a long-term contract?
Nope! Our Optimiser Plan is month-to-month. Cancel any time with 30 days’ notice.
Getting started
Let's do it
Getting started is easy. Just give us a few details and we’ll get back to you by the end of the next business day.