Energy Protection Plan
Meet Your Summit + Shore Energy Protection Plan
The Summit + Shore Energy Protection Plan is your all-in-one membership for real time monitoring, long-term protection and expert support for your solar, battery and home electrification system. This service ensures optimal performance, maximises your return on investment and protects your system through proactive care.
We believe in sticking around for the long term, so all customers who install their system with us will receive an invitation to join the Energy Protection Plan. Sign up before installation for $0 upfront and access the Summit + Shore App straight away. Follow your installation’s progress while you wait, then monitor your system from installation day.
$0
free 30 day trial
Then just $33 per month inc. GST
- One free service call out per year
- Summit + Shore App
- Ongoing system monitoring
- Service and maintenance
- Priority support team
- Government checks
What's included in your Summit + Shore
Energy Protection Plan?
The Summit + Shore App
Monitor your energy usage from your phone
Ongoing system monitoring
Back at HQ, we're here for you
Service and maintenance
Keep your investment protected year after year
VIP support
Priority access to our support team
Government checks, compliance and initiatives
Stay compliant and always a step ahead
Your Summit + Shore Energy Protection Plan
Simple, seamless setup
Clear, intelligent insights
Ongoing protection and support
Already have a solar system installed?
Time for an energy health check?
Connectivity issues, improper configuration, inadequate sizing, dirty panels, incidental shading, and faulty components can all reduce the performance of your existing system, potentially costing you up to $10 a day.
Most people only realise there’s a problem when the electricity bill arrives and by then, weeks of potential savings are gone.
Get your system back on track with our comprehensive Energy Health Check.
FAQs
Unsure? We've got answers
What’s included in the monthly fee?
Your membership includes the Summit + Shore App, 24/7 connected-system monitoring with daily review by our team, priority support, an annual performance review and health check, and one annual call-out with no call-out fee. You also receive warranty-claim management, discounted panel cleaning and compliance testing where applicable. Any separately chargeable labour, materials or equipment will be quoted for your approval before work proceeds.
Do I have to sign a long-term contract?
No. There’s no minimum paid membership term or exit fee. After your free trial, your plan automatically continues at $33 per month including GST, billed monthly in advance. To cancel, email support@summitandshore.com. If your email is received before the trial ends, no subscription fees will be charged. After the trial, cancellation takes effect at the end of your current paid billing period; your benefits continue until then and you won’t be charged for the next period..
What happens if there’s a fault?
We’ll detect most issues remotely, often before you notice. Monitoring and supported alerts help us identify system issues. If you notice a fault, raise a ticket through the Summit + Shore App and a person from our team will get back to you within 24 hours. We’ll investigate and help coordinate warranty support or an on-site visit where needed. Any chargeable work will be quoted for your approval first.
Can I transfer the plan if I move house?
Yes. You can transfer the plan to your new house once we’ve completed an Energy Health Check.
What if I sell my home?
If you sell your home you can take your plan with you to your new home at no extra cost. You can also transfer your plan to the new homeowner if you like.
Let's do it
Getting started is easy. Just give us a few details and we’ll get back to you by the end of the next business day at the latest.
