FAQs
What if I have other questions?
Our expert team is here to help. Contact us for personalised advice about your specific situation and energy goals. Every home is different, and we tailor solutions to maximise your savings.
How long does the process take?
From initial assessment to system activation, the process typically takes 2-4 weeks. We’ll provide a clear timeline during your consultation and keep you updated every step of the way.
What’s the first step?
Book your free energy assessment. We’ll analyse your current energy usage, any existing solar performance, and calculate your exact rebate entitlement and potential savings.
What ongoing support do I get?
Our Energy Protection Plan provides 24/7 monitoring, proactive maintenance, performance optimisation, and expert guidance throughout your system’s life. We’re your long-term partner in energy independence.
How does this fit with complete home electrification?
Battery storage is the foundation of energy independence. Once you have solar and battery, adding EV charging, heat pumps, and electric appliances becomes much more cost-effective and sustainable.
What happens after the rebate program ends?
The program runs until 2030, with rebates decreasing each year. However, your battery system will continue to deliver savings for 10-15+ years, regardless of when rebates end.
What about other state rebates?
Most other state battery rebates ended on 30 June 2025, when the federal rebate launched. However, some states offer additional incentives, and we’ll let you know as part of our quote.
Can I combine the Federal rebate with state rebates?
In Western Australia, you can combine the Federal rebate with the WA state battery rebate for total savings of up to $5,000 (Synergy customers) or $7,500 (Horizon Power customers) on a 10 kWh system.
Are there financing options available?
Yes, we offer flexible financing options that can make your battery installation cash flow positive from day one. Combined with the Federal rebate, many customers find their monthly savings exceed their monthly payments.
What’s the payback period for a battery with the rebate?
Battery technology has come a long way. Just a few years ago, batteries often weren’t worth installing because you wouldn’t be cash flow positive. But with massive tech improvements and now the Federal rebate, it’s become a no-brainer for most households. Payback periods are now typically 5-7 years, and many customers find their monthly savings actually exceed their monthly payments when financed. Our Energy Protection Plan monitoring ensures you achieve maximum returns throughout your system’s life.
