Summit & Shore
FAQs
Your questions answered
How do I get my monthly reports?
We’ll email you a clear, easy-to-read report each month — and you can request deeper analysis anytime.
What happens if there’s a fault?
We’ll detect most issues remotely, often before you notice. If needed, we’ll dispatch a technician quickly under your plan’s priority service.
What if I sell my home?
You can transfer the plan to the new homeowner or cancel with no penalties.
Do I have to sign a long-term contract?
Nope! Our Optimiser Plan is month-to-month. Cancel any time with 30 days’ notice.
