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Online Terms and Conditions

Effective Date: 23 October 2025
ABN: 92 682 361 637
Electrical Licence Number: 2025196


1. About these terms

These terms apply to your use of any online services, tools, and content provided by Summit + Shore Energy (“S+S”, “we”, “us”, “our”), including our website, calculators, forms, customer portal, and mobile tools (collectively, Online Services).

By using our Online Services, you agree to these terms and our Privacy Policy. Please read them carefully before proceeding.


2. General Use

  • You must use our Online Services only for lawful purposes and in line with these terms.
  • Access to our Online Services requires a compatible device and internet connection.  You’re responsible for your own hardware, software, and data costs.
  • We may update, maintain, or improve our Online Services from time to time, which may cause temporary downtime.
  • You must not use our systems to send harmful, unlawful, misleading, or offensive content, or attempt to disrupt or reverse-engineer our tools.

3. Information and Accuracy

Our Online Services are designed to help you understand and manage your energy options, but they provide estimates and general information only.

That includes:

  • Energy usage, savings, and ROI calculators.
  • Rebate and incentive estimates.
  • Finance examples and repayment projections.

We do our best to keep information accurate and current, but results are illustrative only and shouldn’t be taken as financial, technical, or professional advice. Always confirm details with an accredited advisor, your energy retailer, or relevant authority before making financial decisions.


4. Liability

To the fullest extent permitted by law:

  • S+S is not responsible for any loss, damage, or inconvenience arising from your use of our Online Services or reliance on their content.
  • We make no guarantees about the accuracy, reliability, or availability of any data, calculations, or third-party links.
  • Your statutory rights under Australian Consumer Law remain unaffected.

5. Intellectual Property

All content, designs, software, and materials in our Online Services belong to Summit + Shore or our partners. You may not copy, reproduce, modify, or republish any part of our Online Services without written consent.

Any feedback or suggestions you provide become our property and may be used to improve our services.


6. Privacy

We handle your personal information in accordance with our Privacy Policy, available on our website.
By using our Online Services, you agree that we may collect, use, and share your information with trusted partners and service providers as required to deliver and improve our products.


7. Payments

If you make a payment through our website or other online systems:

  • You must ensure your payment information is accurate and authorised.
  • Payment processing is handled securely by third-party providers, and their terms may apply.
  • Summit + Shore is not responsible for fees or delays caused by your financial institution.

8. Modifications

We may change or update these terms at any time by publishing the revised version on our website. Continued use of our Online Services means you accept the updated terms.


9. Termination

You can stop using our Online Services at any time.
We may suspend or restrict your access if we reasonably believe you’ve breached these terms, engaged in misuse, or compromised system integrity.


10. Governing Law

These terms are governed by the laws of the Australian Capital Territory (ACT), Australia. Any disputes will be resolved in the courts of the ACT.


11. Contact Us

If you have questions about our Online Services or these terms, contact us:

Summit + Shore Energy
PO Box 301, Canberra ACT 2601
1300 714 714
hello@summitandshore.com
summitandshore.com

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