App Support
Contact Us
Summit + Shore provides a ticketed support system for issues related to our proprietary apps and APIs. We also offer assistance to customers and technicians during the installation of Summit + Shore devices.
Request app support
Use the form below to submit a support ticket. If possible, please include your username (but NOT your password), and the device serial number.
Phone support
Phone support operates during normal business hours 9:00am – 5:00pm (AET), Monday to Friday excluding public holidays. We recommend using email as the best way to reach our tech support team.
Phone: 1300 714 714
